by Bill Rowland
August 19, 2012
Social Media is a wonderful and confusing phenomena that gives businesses of all sizes the opportunity to directly connect with customers and clients. Although I’ve recently had the opportunity to get some insight into how some large brands pursue social media marketing, I’m particularly interested in how smaller company’s use it given their limited budgets. [...]
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by Bill Rowland
December 20, 2011
Occasionally, I encounter business products that make a lot of sense, and Google Talkbin is one of them. Created for bricks & mortar businesses, Talkbin is a smartly designed tool intended to encourage customer feedback. As most people know, it can be frustrating to elicit feedback. Whether you have a traditional store, operate a medical [...]
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